❓ FAQ — Frequently Asked Questions (Natu.com.ng)
Below are the most common questions users ask about using Natu.com.ng.
1. What is Natu.com.ng?
Natu.com.ng is an online classified ads platform where users can buy and sell agricultural products and related items.
2. How do I create an account?
Click Sign Up, enter your details, and verify your email.
Registration is free.
3. Is posting an ad free?
Yes, posting basic ads is free.
If you want more visibility, you can purchase:
- Featured ads
- Bump-up
- Premium plans
4. What can I sell on Natu.com.ng?
You can sell:
- Fresh farm produce
- Grains, cereals, fruits, vegetables
- Dry fish & seafood
- Livestock & feed
- Herbs & spices
- Seeds & seedlings
- Farm equipment
5. Are there prohibited items?
Yes. You cannot post:
- Illegal products
- Fake or harmful items
- Weapons or chemicals
- Irrelevant content
Only agricultural-related items are allowed.
6. How do I post an ad?
- Login to your account
- Click Post Ad
- Select a category
- Add photos, description & price
- Publish
7. Why was my ad rejected or removed?
Ads may be removed if:
- They violate posting rules
- Contain misleading information
- Have inappropriate images
- Are duplicates
- Belong to the wrong category
8. How do I edit or delete my ad?
Go to My Account → My Ads
You can edit, update, or delete any active ad.
9. How do payments work for premium ads?
You can pay using secure methods such as:
- Paystack
- Flutterwave
- Debit/credit cards
Natu.com.ng does not store your card details.
10. Does Natu.com.ng handle delivery?
We do not deliver items ourselves, but we may integrate delivery riders in the future.
For now, buyers and sellers arrange delivery independently.
11. How can I stay safe while buying or selling?
- Meet in public places
- Inspect items before paying
- Avoid suspicious offers
- Do not share sensitive personal information
12. Who do I contact for support?
You can reach us anytime at:
📧 info@natu.com.ng