📄 Privacy Policy for Natu.com.ng (Classified Ads Platform)
Last Updated: {{22-November-2025}}
Welcome to Natu.com.ng — a classified ads platform for buying and selling agricultural and related products.
This Privacy Policy explains how we collect, use, store, and protect your personal information.
By accessing or using Natu.com.ng, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
When you sign up or create an ad, we may collect:
- Full name
- Email address
- Phone number
- Address or location (optional)
- Profile photo (optional)
- Business name (for vendors)
- Information in your ads: product title, price, photos, description
1.2 Automatically Collected Information
We may collect:
- IP address
- Browser and device type
- Pages visited
- Clicks, search history, and browsing activity
- Cookies and session data
1.3 Payments (If You Pay for Ads or Upgrades)
If you purchase premium ads or features, payment is processed securely by third-party payment gateways like Paystack, Flutterwave, or others.
We do not store your card details.
2. How We Use Your Information
We use collected data to:
- Create and manage user accounts
- Allow users to post, edit, and manage ads
- Display ads to other visitors
- Improve website performance and security
- Communicate with users (verification, updates, reminders)
- Provide customer support
- Prevent fraud, fake accounts, and misuse
- Send promotional or important platform messages
For vendors:
Your ad details (title, price, images, description, contact details) are publicly displayed.
3. Cookies & Tracking
We use cookies to:
- Keep users logged in
- Save preferences
- Improve speed and performance
- Analyze how people use the website
You can disable cookies in your browser settings, but some features may stop working.
4. Sharing of Information
We do not sell or rent your personal information.
We may share limited information with:
- Delivery riders (if delivery service is integrated)
- Payment processors
- Security tools and analytics services
- Law enforcement when legally required
Public information from your ads may be visible to everyone, including:
- Product details
- Price
- Images
- Phone number (if you display it)
5. User-Generated Content (Ads)
Anything you post as an ad becomes publicly visible.
Do not post:
- Personal data you don’t want public
- Fake, misleading, or illegal content
- Copyrighted content you don’t own
We may remove ads that violate our policies.
6. Data Protection & Security
We protect your data using:
- SSL encryption
- Secure servers
- Anti-spam and anti-fraud tools
- Regular security updates
However, no online platform is 100% secure.
7. Your Rights
You may:
- Access your account information
- Update or edit your profile
- Delete your account
- Request removal of personal data
- Opt out of email notifications
Contact us at info@natu.com.ng for assistance.
8. Children’s Privacy
Natu.com.ng is not intended for anyone under 18 years old.
If we discover a minor’s account, we will remove it.
9. Links to External Sites
Some ads may link to external websites or phone numbers.
We are not responsible for the privacy practices of external services.
10. Updates to This Privacy Policy
We may update this policy as needed.
When updated, the “Last Updated” date will change.
11. Contact Us
If you have questions about this Privacy Policy, contact: